Terms

Terms of service

Last updated 2026-05-07. Draft — not yet legal-reviewed.

1. The agreement

By creating an account you agree to these terms. If you don’t agree, please don’t use the service.

The service is operated by Brayden Currey of Oak Lane Property, Brisbane, Queensland (“we”, “us”, “Property Journal”). You are “you” or “the customer”.

2. The service

Property Journal is a web-based platform that helps Australian landlords self-manage their residential rental properties. Features include rent and expense tracking, maintenance and inspection records, lease and notice generation, an AI legislation assistant, and tools for end-of-tenancy workflows.

We’re continuously developing the service. We may add, change, or remove features. We’ll give reasonable notice for any change that materially reduces a feature you actively use.

3. Not legal advice

Property Journal provides legislative guidance and document generation. It does not provide legal advice. The AI assistant references the relevant residential tenancy Act for your state; the form generators produce drafts based on the data you supply. Both are educational tools.

For any contentious matter — disputed bond claims, escalated arrears, tribunal applications, anything you’d describe as a “serious problem” — get advice from a qualified solicitor or your state regulator.

4. Your account

• You must be at least 18.
• You’re responsible for keeping your login credentials secure.
• You’re responsible for the data you put into the platform — we don’t verify property ownership, tenant identity, or the accuracy of records you enter.
• One person, one account. Don’t share login credentials. (Tenants and accountants get scoped magic-link access without needing their own account.)

5. Acceptable use

You won’t use the service to:

• Break the law (including residential tenancy law, privacy law, anti-discrimination law, fair-trading law).
• Discriminate against tenants on protected attributes (race, sex, gender identity, sexuality, family status, disability, religion, etc.).
• Issue notices or take actions that would be unlawful — e.g. retaliatory eviction, illegal lockout, removing tenants’ property without authority.
• Misrepresent yourself or attempt to access another user’s account.
• Reverse-engineer, scrape, or attempt to extract bulk data from the platform beyond what your account is entitled to via the documented export tools.

We can suspend or terminate accounts for violating any of the above.

6. Pricing and billing

Property Journal is free for the first three months. After that:

• Property Journal core — $19 per property per month.
• Investment Intelligence — $50 per month flat across the entire portfolio.

Prices are in Australian dollars and may include or exclude GST as indicated at checkout. We may change pricing with 30 days notice; existing subscribers keep their current price for the remainder of any prepaid period.

Subscriptions auto-renew until cancelled. You can cancel any time from /settings; cancellation takes effect at the end of the current billing period (no pro-rated refund for unused portion).

7. Refunds

Beyond the three-month free start period, we don’t offer refunds for partial months of usage. If something has gone genuinely wrong (the service was unavailable, you were billed in error), get in touch and we’ll make it right.

8. Your data, your data

Your data is yours. We don’t sell it, share it with marketers, or use it to train AI models on your behalf. The privacy policy at /privacy covers what we do collect and why.

We grant you the right to export your tax-relevant data at any time via the FY export tool in /settings.

9. Intellectual property

The platform — software, design, copy, AI prompts, guides, glossary — is our intellectual property. The data you enter is yours. The drafts and reports the platform generates from your data are also yours.

10. AI-generated content

Where the platform uses AI (assistant, lease analyser, email drafter, lease generator, notice generator), the output is generated by Anthropic’s Claude model based on a prompt we craft + the data you supply. AI output:

• Can be wrong. We design the prompts to minimise hallucination, but verify specifics (especially section numbers and dates) before relying on the output.
• Is not legal advice (see Section 3).
• Is yours to use — we don’t claim copyright in your generated drafts.

11. Liability

To the extent permitted by law, our total liability arising from your use of the service is limited to the fees you paid in the 12 months immediately preceding the claim. We are not liable for indirect, consequential, or punitive damages — including loss of rent, loss of property value, tribunal costs, or third-party claims — except where caused by our gross negligence or wilful misconduct.

Nothing in these terms excludes any liability we have under the Australian Consumer Law that cannot be excluded.

12. Indemnity

You agree to indemnify us against any third-party claim arising from your unlawful use of the service, your breach of residential tenancy law in your management of a property, or your breach of these terms.

13. Termination

You can cancel your account at any time. We can terminate your account if you breach these terms, on reasonable notice in any other case. On termination, your data will be retained for 30 days (so you can export anything you need), then permanently deleted.

14. Governing law

These terms are governed by the law of Queensland, Australia. Any dispute is subject to the non-exclusive jurisdiction of the courts of Queensland.

15. Changes to these terms

We’ll update this page and the “last updated” date at the top whenever the terms change. Material changes will be flagged in-app for active accounts at least 14 days before they take effect.

16. Contact

Questions about these terms? Email hello@propertyjournal.com.au.